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Informations Générales

Compétences principales :

Programme (expert)
Management (expert)
Service (confirmé)

Full member of PMI Project Management Institute , UK PMI Chapter and  Scrum alliance Agile organization

EXPERIENCES PROFESSIONNELLES

Barclays, UK
Since Feb 2018 Program Manager

Leading the migration of Microsoft Outlook Public Folders from Exchange 2007 to Exchange 2013 for a community of 120K users, liaising with Delivery Program Leads, Business Project Managers to deliver a seamless change.

Ingenico Healthcare, Payment solutions for Health institutions, FR
Jan 2017 – Jan 2018 Project Director

  • Directing the Simphonieprogram to deliver payment solutions nationwide to clinics and hospitals in order to reduce unpaid bills by 20
  • Managing and planning for several projects involving offshore teams, 3rd party suppliers and internal teams with a budget of €1.5m

Givaudan UK/FR, World Leader in the fragrance and flavours industry with a 40 market share, UK/FR
Since Jan 2015-Dec 2016 Senior Project Manager

  • Managed projects from initiation to closure including stakeholder, planning, issues, risks, dependencies and change control management ensuring solutions are successfully transitioned to the live environment
  • Controlled a yearly budget of 1.5m €, directing a portfolio of IT projects, improving and maintaining governance processes.
  • Coordinated over 20 people from third party and diverse internal IT teams to deploy business critical applications for over 2000 worldwide business users mostly from Operations, Marketing, Finance and Sales
  • Developed a web based Business Intelligence portal using SAP data to deliver analytical reports and graphs that facilitate decision making on sales growth drivers for the Flavour division stakeholder

TELEFONICA O2 UK, UK
Jan-Dec 2014 Senior Project Manager

  • Managed Smart Metering projects within the IT Operating/Business Support Systems OSS/BSS division, directing multiple managed services partners to deliver more flexible and efficient energy usage to UK businesses and individual consumers.
  • Monitored overall project planning, resolving issues, initiating corrective actions, coordinating and fostering teamwork

Ramsay Generale de Sante, Leader in Private Health Industry with 2 billion euros revenues, FR
Jan – Dec 2013 Senior Project Director

  • Directed Program and Vendors, planning the deployment of High Speed Optical Fibre Network for 125 hospitals, clinics and Datacentres, enhancing efficiencies for core applications such as systems used in Cancer treatment
  • Managed several workstreams for the “Hôpital Numérique” Program Digital Hospital , to comply with technical or business regulations enforced by the French government in order to modernize the National Health Information Systems.

Phorm, Online advertising and Behavioral targeting Industry, UK
June – Dec. 2012 Senior Delivery Manager

  • Planning for the Product strategic roadmap to align with corporate objectives and reporting delivery progress to the executive committee
  • Head of Web Applications Developers delivering Web Portals, enhancing Users browsing experience by linking Publishers and Advertisers using ISPs transformed network infrastructure
  • Managed Mobiles devices applications bringing Mobility and Scalability to the company’s behavioural targeting solutions

CAPGEMINI OUTSOURCING SERVICES, FRANCE
Aug 2010-May 2012 Program Manager and Line Manager of Network Infrastructures Services

  • Conducted annual appraisals, recruitment, coaching of Junior Project Managers and implemented multiple initiatives e.g. working groups to motivate, drive high performance and improve the Network Service Capacity, thereby reaching the Service Maturity Level expected by customers
  • Program Manager of the Network Cost Transformation Rightshore reorganising Client Network operations optimally, reducing costs by up to 10 while delivering a better support quality
  • Headed cross-functional teams 40p and workstreams consisting of Delivery Managers, Engagement Managers, Architects, Project Managers, Engineers and Network Administrators to ensure business benefits are on track
  • Negotiated with Suppliers on services, cost, delivery dates, terms and conditions related to the support of customers’ network equipment in Datacenters
  • Managing Network Services including Pre-Sales response to tenders, Architecture definition, Design, Implementation and support of the InfrastructureTelephony, Load-Balancer, Switches, Routers, Firewalls

EVERYTHING EVERYWHERE, Joint-Venture of T-MOBILE and ORANGE, UK
May 2008-July 2010 Senior Delivery Manager

  • Delivered the IT projects for Network Transformation program from initiation to sign-off, designing and deploying the most cost effective solutions and ensuring business benefits are realised e.g. project margins , reducing Operational costs and enhancing Capabilities of Tmobile 3G Network and IT Services
  • Coordinated a yearly budget of 1m and team of 30 functional IT managers, Contractors and 3rdparty suppliers of Customer/Revenue Management Systems to deliver projects or Changes
  • Migrated the VPN Virtual Private Network , Internet bandwidth and Access Control services, improving T-Mobile productivity by enhancing the reliability of the remote access to T-Mobile network for 4000+ employees

ERICSSON, IRELAND, Feb 2007 – May 2008
Senior Project Manager

  • Delivered to O2 the Software Systems managing the automatic configuration of handsets, thereby increasing Customer Service efficiency and reducing the number of customer calls.
  • Contract Fulfilment Responsible CFR for an innovative business model called “Government Home Network”, securing data and voice exchanges for sensitive departments such as the Algerian Ministry of Defence
  • Advised key account managers by evaluating feasibility of projects and costs of services for business opportunities, often followed by contracts signatures as was the case for VAS Value Added Services from Warid, Bangladesh
  • Developed projects business case to strengthen responses to RFQs Request for Quote , specifying services in scope, budget levels and planning baseline for Telecom Operators such as

WARWICK BUSINESS SCHOOL, UK
Sept 2005-Sept 2006 Full Time MBA student

  • MBA distinctions in Strategy, Service Management, Operations, International Business and Marketing
  • Outstanding group project work for the MBA module Practice of Management
  • Best MBA citizen award for individual contribution to the School development

STERIA FR/UK, SIEMENS and ALCATEL now NOKIA 
Jul 1994 – Aug 2005

Successively developer, Lead Designer, Technical PM, Project and Program manager in various industries

 

DIPLOMES & FORMATIONS

MSc, Business and Computer Science at ENSIIE, top 5 of IT schools – 1991/94 – France

MSc, Design of IT Systems at the National Institute of Telecoms INT , top 3 of Telco schools– 1994 – France

PMP, Project Management Professional Certification from PM Institute PMI – 2007 & 2012 – UK

PRINCE2, Project IN Controlled Environments Certification from APM Group – 2010 – UK

Scrum Master certification, Xebia – 2016 – France

Lean Six Sigma Yellow Belt certification – 2016 – UK

ITILv3, IT Service Management Best Practice Certification from The Knowledge Academy – 2014 – UK

 

English Fluent– resident in the UK since 2004, using English as working language for more than 10 years

French Mother tongue

 

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